Integration Services

Connect your applications, devices and data so your systems work together.

Flexyware develops integrations between software platforms, biometric devices, databases, cloud services and existing business systems.

We help organisations connect new applications to established infrastructure, automate information exchange and modernise older systems. Our focus is reliable operation, clear error handling and integrations that technical teams can maintain and support.

Connecting your systems

Organisations often depend on applications developed at different times, by different suppliers and for different purposes. Moving information between them can involve manual capture, spreadsheets and repeated checks.

Flexyware develops interfaces and integration services that help these systems exchange information consistently.

Depending on your requirements, this can include:

  • Connecting applications through APIs and web services
  • Integrating devices and vendor software development kits
  • Exchanging information between databases
  • Automating file imports, exports and scheduled processing
  • Connecting mobile and web applications to backend systems
  • Introducing middleware between existing platforms
  • Preparing consolidated data for reporting

We assess the available interfaces, supplier restrictions and operational requirements before recommending an approach.

Biometric and identity integration

Our team brings experience working with biometric technologies from suppliers including Printrak, Neurotechnology, Idemia and ROC.

We can connect capture applications, workflow systems and identity platforms to Automated Fingerprint Identification Systems (AFIS) and Automated Biometric Identification Systems (ABIS).

Integration may support:

  • Enrolment submissions and record updates
  • Fingerprint and facial-image transactions
  • Identification and verification requests
  • Duplicate results and candidate lists
  • Review and adjudication workflows
  • Transaction status, exceptions and operational reporting

The supported functionality depends on the selected platform, its interfaces, licensing and access arrangements. We assess compatibility rather than assume that biometric formats or templates are interchangeable.

Device and SDK integration

Specialist hardware needs to work reliably within the wider application.

Flexyware can integrate supported fingerprint scanners, cameras, document readers, signature pads, barcode scanners, card readers and other operational equipment.

We work with vendor SDKs, drivers, APIs and supported communication interfaces to manage capture, device status, quality checks and error recovery.

Where a device or SDK requires a particular operating system, we can assess whether a local service or middleware component can connect it to the rest of the solution.

APIs and middleware

Flexyware develops APIs and middleware that provide controlled connections between applications.

An integration layer can validate incoming information, translate data formats, apply business rules and route transactions to the appropriate system. It can also reduce dependencies between platforms, making future changes easier to manage.

Our development experience includes Microsoft .NET applications and integration services, alongside the technologies required by the connected systems.

We consider authentication, permissions, interface documentation, version compatibility and error handling as part of the design.

Legacy systems and data migration

Older systems often hold valuable information and remain essential to daily operations.

We help organisations connect these platforms to newer applications through available database interfaces, file exchanges, web services or intermediary components.

When replacing a system, we can assist with:

  • Source-data assessment and field mapping
  • Extraction of records, images and documents
  • Data cleansing and transformation
  • Trial migrations and exception handling
  • Reconciliation against source records
  • Cutover planning and operational handover

The approach takes account of data quality, supplier access, security requirements and the need to maintain existing operations.

Mobile, web and cloud connections

We connect user-facing applications to the services they need, including authentication, document storage, workflow platforms, notifications and existing business systems.

Where appropriate, solutions can integrate with Google Cloud, Firebase, Google Workspace and other suitable platforms.

The choice of services depends on your infrastructure, data requirements, operating conditions and budget.

Reliable processing and recovery

An integration must handle more than a successful exchange. Networks fail, systems become unavailable and transactions sometimes arrive incomplete or more than once.

Where required, we design for:

  • Queued processing and controlled retries
  • Duplicate detection and prevention
  • Timeouts and unavailable services
  • Clear transaction statuses
  • Exception review and authorised reprocessing
  • Reconciliation between connected systems

These controls help teams identify incomplete work and recover from failures without losing track of transactions.

Security, monitoring and reporting

Integration services can handle sensitive information and access several systems. We design access controls, credential handling, encrypted communication and audit records around the needs of the project.

Monitoring can provide visibility into failed requests, processing times, queue backlogs and service availability. Diagnostic logs are designed to support troubleshooting while limiting unnecessary exposure of sensitive information.

We can also consolidate operational data for dashboards, management reports and data-quality checks, with access appropriate to each audience.

Support beyond implementation

Interfaces change as applications, devices and supplier platforms evolve.

Flexyware can provide documentation, deployment guidance, technical handover and ongoing maintenance under an agreed support arrangement. This helps your team understand how the integration works, recognise problems and manage future changes.

Discuss your integration requirements

Tell us which systems, devices or databases need to work together, how information moves today and where the difficulties occur.

We can help assess the available options and plan a practical integration.